FAQs
How do I choose the right product for my skin?
Start with “Shop by skin concern” on the homepage, or browse by category. Not sure? Send us a message on WhatsApp and we’ll recommend a routine for your skin.
Are your products suitable for melanin rich skin?
Yes. Our products are made for all skin types, and especially for melanin rich skin, using natural and plant based ingredients.
Can I use the products every day?
Our products are formulated to be gentle and suitable for everyday use. If you have very sensitive skin or a known allergy, check the ingredient list and do a small patch test first.
How soon will I see results?
Every skin is different. Consistent use as directed on each product gives the best results.
Which payment methods do you accept?
All available payment methods are shown at checkout. Payments are processed securely and we never store your card details.
How much is delivery and how long does it take?
Delivery options and fees for your location are shown at checkout once you enter your address.
How do I track my order?
Sign in to My Account and open Orders to see your order status, or contact us with your order number.